How HR Managers Can Use Employee SMS Polls for Well-Being Checks

It is no secret that a happy and healthy workforce leads to increased productivity, lower absenteeism rates, and reduced turnover. Therefore, it is essential to regularly check in on employees to gauge their level of satisfaction and identify areas for improvement.

One of the best ways to learn from your employees is to create well-being polls through SMS. Quick and easy to set up, these polls allow HR managers and senior leadership to get prompt responses from employees. Learn the steps on how this can be accomplished.

1. Determine the purpose

You won’t get the answers you want unless you have the question in place. Before creating an SMS poll, it is crucial to determine the purpose of the poll. Do you want to understand the employees’ level of job satisfaction, their work-life balance, or their physical and mental well-being? Once you identify the purpose of the poll, you can create questions that will help you achieve your goal.

For example, to gauge the employees’ level of job satisfaction, these questions can provide insight:

• On a scale of 1-10, how satisfied are you with your role?
• Do you feel your job is meaningful and challenging?
• Do you feel appreciated for your work?
• Are you satisfied with your compensation and benefits package?

2. Keep polls short and simple

SMS polls are most effective when they are short and straightforward. People are more likely to respond to a poll when they can complete it quickly and without too much effort. Keep questions brief and to the point. Avoid complex questions that may confuse or overwhelm the respondents.

3. Use clear language

Avoid using technical jargon or acronyms that employees may not understand. The questions should be written in simple language that is easy to comprehend. This helps ensure that the employees provide accurate and meaningful responses.

4. Test the poll

Before sending out the SMS poll to all employees, it is absolutely necessary to do a beta test and send it to a small group of employees. Doing so will help you identify any issues or errors in the poll before it is made available to everyone. Sending a test poll also provides you with an idea of how long it takes a user to complete it, how many responses you can expect, and how to analyze the results.

5. Send the poll

Once you are confident that the poll is error-free, decide whether it is better to send a group message to all employees or individual messages. Be sure to provide clear instructions on how to complete the poll, including the deadline for submitting the responses.

6. Analyze results

While receiving responses is important, analyzing the results is the entire point of the poll. The data collected from the SMS poll can provide valuable insight, help identify areas for improvement and ways you may take corrective action. Some common metrics to analyze in employee well-being polls include:

• Job satisfaction levels
• Employee engagement levels
• Physical and mental well-being
• Work-life balance
• Compensation and benefits satisfaction

Get in poll position

Because 98% of SMS text messages are opened and read within the first three minutes of receipt, many businesses and organizations turn to SMS polling to engage employees and get the insight they seek.

At Simplified Alerts we work with you and keep your goals in mind to deliver the best results. Wellness surveys are an effective way to quickly provide HR managers with information to better understand employees and identify links between stress, mental and physical health, and overall well-being.

If polling seems like a step your business should take, we’re here to help. Let’s start with a chat.