Great new features like email to text, Simple Send, automation workflows, unlimited contacts, admins and options for SMS, MMS. See why Simplified Alerts works for hundreds of customers that rely on us for their advanced messaging needs.
| FEATURES | DETAILS |
| SMS | Up to 1120 characters |
| MMS | Images and Video (up to 5MB) |
| WYSIWYG Editor; attachments. Included with most subscription packages | |
| Easy-to-use-Interface | Set custom homepages and screens |
| Shortcode-Ready (SC) | We can provide a custom shortcode if required |
| 10DLC Number | Local numbers are available for sending. Note; lower throughput than SC or TFN |
| Toll-Free Number (TFN) | Use a higher throughput Toll-Free Number for local or national campaigns. A TFN supports Canadian messaging. Note, getting a TFN also gives you unlimited keywords |
| Keyword Signup | Opt-in contacts or push links back based on texted-in keywords. Create a back and forth flow to capture name and more |
| Unlimited Keywords | Use as many keywords as you need (over package limits may require additional fee) |
| Sign-up Pages | Customizable. Use our QuickForm feature or integrate with TypeForm |
| Unlimited Lists | Create as many distribution lists as needed |
| Unlimited Contacts | Add as many contacts |
| Contact Importing | Upload opt-in contacts; assign to lists. In bulk or 1 at a time |
| Contact Management | Edit, delete and move records from list to list; update custom data fields |
| Contact Snapshot | View contact history including engagement |
| Export Manager | Select by date range and data fields for exporting contact data in a csv file. |
| Custom Data Fields | Extend the data assigned to a record for targeting and reference. For example, create a custom data field for third-shift employees and built a dynamic target to message that subset of your list |
| Contact Clean-up / Hygiene | Clean-up: Failed Contacts, Selected Contacts, Uploaded CSV Files, Landline Numbers, International Numbers, Mobile Number by Area Code, Email by Domain |
| Dynamic Targets | Build filters to create subgroups like all 3rd shift staff or contacts in area code 312 |
| Unlimited Admins | Alerts doesn't charge by the number of Admins. Each has their own login for tracking and platform customization |
| Flexible Message Sending and Scheduling | Alerts offers multiple paths for sending including scheduling, follow-up automation and email |
| Send to Single User | Send a single message 1x1 to a subscriber through the platform. |
| Two-Way Messaging | Message recipients can reply to an inbox (and admins can be alerted). |
| Inbox | To manage 2-way compliant messaging, mms capable |
| Inbox Message Tagging | To keep messages organized |
| Salesforce Integration | Import contacts from Salesforce. |
| API | Open API for unlimited integrations |
| Customizable | Build a custom application with your team or ours |
| Notifications | Configure custom mobile and email alerts like low credits and more |
| URL Shortener | Create a shortened URL for click tracking and to save on message character length |
| SMS/MMS Message Templates | Create and save messages for future use |
| Email Message Templates | Create and save messages for future use (requires email subscription) |
| Emojis | Emojis are available to use in message for eye-catching , simple engagement |
| Message Personalization | Embed First Name and other fields into your messages |
| Campaign Registry Support | Our easy to use Wizards keep it simple to submit your brand and campaigns to the Registry when activating a 10DLC or Toll-Free number. |
| Bonus Features List | |
| Sub-accounts | Create roles and rights for Admins. Assign features and datasets. |
| Workbench | Automation Engine, Drip Campaigns with Custom Workflows |
| Surveys/Polls | Reply with response, quantified |
| Voting | Set selects for reply (How did we do? Reply 1 for great, 2 for OK and 3 for poor); limit by duration age and more |
| SimpleSend | Send to your contact list(s) through our easy mobile application page. |
| Send From Phone | No login required. Send a message to a list name. |
| Email to SMS | We convert your email to an SMS message and send to a selected list of contacts. |
| Appointment Reminders | Set reminders to automatically text subscriber based on date and time |
| Data Sets | Assign lists and features to roles |
| FTP Data Exchange | Securely exchange contact data with Alerts via FTP |
| Send Coupons | Create and track coupons sent to subscribers. |
| Send QR Codes | Generate a QR code and send in the body of a message. |
| Send to Screen | Text feedback via text and it appears in a designated webpage. |
| Shuffle Responder | Text the same keyword multiple times and get a different response each time. |
| Authentication Hub | No more lost accounts. Use the Hub to assign a dedicated number for authenticating social and other critical accounts. |
| AI Message Generator | Stuck on content for a message? Ask our AI and it will produce 5 options for a message in the proper character length. |
| Integrations | Salesforce, Shopify, Typeform |
| Reporting | |
| Message Credit Reports | Track credit usage; query timeframes. |
| Sent and Scheduled Messages | View by calendar, list, recurring messages and drafts. Search too. |
| Failed Number Details | Review failed reports from the carriers. Error reports describe why it failed. |
| Open tracking | Alerts tracks short URL links |
| Click tracking | See a detailed report on who and when a link was clicked in sms/mms and email. |
| Pixel tracking | Add a pixel to a landing page; track subscribers that visit the page. |
| Cost reporting | Billing center in account settings |
| Security Features | |
| Compliance | SOC1; SOC2, TCPA, CTIA, Brand and Campaign Registry |
| Configure 2FA | Can turn on and off. Require admins to login with mobile and/or email 2FA. |
| Restrict by IP | Manage whitelisted and blacklisted IPs |
| Opt-out management | We remove opt-out contacts immediately from your account. |
| Other | |
| No Contracts | No long-term commitments required |
| Month to Month Billing | Optionally, choose to pay month-to-month with a credit card |
| Annual Billing (Discount) | Pay annually and get 10% off. Includes credit blocks |
| Pay as You Go | Some options include a low monthly subscription and payment for credits after you use them. |
| Credit Card and Invoice Payments | Credit cards, ACH and checks are accepted. Note; payment must be received to activate the account. |
| Dedicated Account Manager | An account manager is assigned to assist you with business needs including bulk message credit buys and renewals. |
| Support Team | We provide (10|5) live support 10 hours/day, 5 days a week. Otherwise, a team member has eyes on for inquiries and outages. Help Desk is available. |
| Onboarding | Package purchases include a recorded onboarding session with up to 4 admins in the meeting. We'll walk you through the platform and your unique set-up. |
| Custom User Guides | Available as new features are rolled out; can be customized for your team |
| Regular Product Updates | Our SAAS product rolls-out regular updates and improvements. |
| Download page content in Excel and PDF format | Print designated reports and pages. |
| 17+ years in business | Alerts Advanced has been provided text messaging services since 2008 and our experience shows. Our customers range from local businesses to Fortune 50 corporations. |
| Fully customizable | Limited; using API. Build your own alerts system. |
Revolutionize Your Event with Simplified Alerts QR Code Check-In
Need a QR Code Event Check-In Solution for HR and IT Managers? If your organization is still relying on paper lists, manual name lookups, or outdated event registration processes, it may be time for a better approach. A QR code event check-in solution can help HR and IT teams streamline attendance, improve security, and create […]
Bridging the Gap: How Email-to-Text Supercharges Environmental, IoT, and Remote Monitoring
In an increasingly data-driven world, the ability to collect, analyze, and act upon information quickly is paramount. This is especially true for critical applications like environmental monitoring, the burgeoning field of IoT, and various remote monitoring solutions. These sectors rely on timely alerts and clear communication to ensure safety, optimize operations, and prevent costly disasters. […]
Why SMS Alerts Are Becoming Essential for Employee Communication
Clear communication has always been essential for running a successful business. But in today’s fast-moving, distributed workplace, traditional communication channels are often too slow or unreliable to deliver urgent information to employees. Email inboxes are overloaded. Internal messaging apps require employees to be logged in. Phone calls take time and cannot easily reach large groups […]
How Organizations Can Use SMS Communication Platforms to Improve Employee Communication
In today’s fast-paced workplace, employee communication is everything. Staff expect quick, clear, and reliable updates from their employers. While email and internal chat apps are common, one channel often gets overlooked: SMS communication. Text messaging is direct, instant, and has one of the highest open rates compared to other tools. For organizations, this makes an […]